delivery and Payment:
About shipping way, if it is air shipping, this unit doesn't include batteries. Because the international air shipping forbid us to ship liquid, powder and batteries, so we can not put them in the package. Hope you can understand & buy the batteries in your local store or supermarket. Thanks for your support!
1. Q: Are you a trading company or a factory?
A: Factory (We produce, we sell).
2. Q: Is your company accept customization?
A: We do customizing service for customers. OEM/ ODM is welcome. Any logo and any color is up to you.
3. Q: What’s the delivery time after an order placed?
A: It depends on whether we are in stock or not. Our standard arrangement time is 3 days if we have stock, otherwise it will be decided by factory production. Generally, it needs 10-45 days of production according to the quantity of your order.
4. Q: What’s the MOQ?
A: Regular products only 1 standard carton. but no limit for sample order!
5. Q: What’s the warranty of the product?
A: We offer 12month warranty.
Our policy: Within the warranty period, If there is any quality problem, please send us photos to show the problem.And then we will decide to send you parts or you send the instrument back to us to repair or exchange. Please make sure to contact us first instead of sending it to us directly. You only need to pay double-run freight.
6. Q: What Shipping way can Customer choose?
A: DHL/FEDEX/UPS/EMS all is ok, it is base on Customer's prefer! and we can advise the suitable shipping way base on the customer's order q'ty!
7. Q: How to place an order?
a: send us an inquiry.
b: confirm your wanted products
c: confirm the price, freight and other details
d: complete the payment
e: we start production and arrange the shipment
f: you got your products
g:we get the payment